Dimension Paintball has hosted thousands of players since opening our doors in 2009.  Let us make your day of paintball a real BLAST!
Paintball is great idea for Birthday parties, Bachelor parties, Bachelorette parties, Youth groups, Church groups, Team building groups, Scout groups, College club groups, Paintball team practices, Paintball tournaments, or just a day of Family FUN!  
Phone Number:
330-787-2544
** ​If you haven't been able to reach our voicemail to leave a message....
It is because we are currently receiving dozens and dozens of robot spam calls a day.  This is causing our voicemail to fill up very quickly and we are unable to receive additional voicemails.  We have addressed this with our phone carrier and are working towards a long term solution.
If you cannot reach us by phone, please email us through our contact page and we will respond promptly.
-Dimension Staff
Field Address:
DIMENSION PAINTBALL LLC
4536 STATE ROUTE 7
NEW WATERFORD, OHIO 44445
USA

fIELD SAFETY & EQUIPMENT RULES:

booking deposit policy:

  • All party/group bookings/appointments will require a $50 minimum booking deposit.  This booking deposit is applied towards your balance total for your day of play.  It can be used towards any rental equipment, additional paintballs or any items in our pro shop. 

​RENTAL EQUIPMENt & property POLICY:

  • Every player is responsible for returning the rental equipment in the same condition that it was rented to them.  Any player ​that uses rental equipment with gross negligence or intentional abuse (For example: Throwing a paintball mask at the ground, throwing a paintball marker at the ground, etc...)  will be held responsible for the cost to repair or replace equipment and/or equipment damages.
  • Every player is responsible for the returning all of their rented equipment at the end of play.  Players will be held responsible for any lost or stolen rental equipment.
  • Any player that damages our property (For Example: damage to netting, damage to inflatable bunkers, damage to tables, etc...) with gross negligence or intentional abuse will be held responsible for the cost to repair or replace the damaged items.

FIELD PAINT POLICY:

  • We are a Field Paint Only Facility.  No outside paint is permitted.  If you do not abide by this rule you will be asked to leave.  Other Fields and Big Box Stores sell paintballs with cheap fillers (such as oil) to make paint cheaper.  These paintballs leave excessive residue on all of our equipment and bunkers that tarnishes and ruins our facility and the playing experience for others.  Additionally these paintballs are made to the lowest acceptable standards which in most cases which leads to significantly firmer paint shells that do not break on impact as easily and can lead to a very unpleasant playing experience.  We do not allow any paintballs with these materials to be used at our facility.  

lost or stolen items policy:

  • Dimension Paintball LLC is not responsible for any lost or stolen items. Please keep track of your belongings.

REFUND/cANCELLATION policy:

  • Refunds are only available if cancellations are done at ​least 24 hours prior to your reservation time.  If cancelling 24 hours in advance, the deposit can be fully refunded.  Cancellations within 24 hours will result in loss of any deposits.
  • Paintballs once purchased are non-refundable.  Players may request to have paint checked prior to receipt of paintballs.

inclement weather & force majeure policy:

  •  While we operate "rain" or "shine" should there be inclement weather (a.k.a. lightning, tornados, hail, etc...) or a situation outside of Dimension Paintball LLC's control (a.k.a. theft of equipment, loss of power, etc...) proceeding or during the time of your booking time, a "Rain Check" will be issued that is valid for 90 days to reschedule your booking. 
  • If an appointment is already in progress and inclement weather (a.k.a. lightning, tornados, hail, etc...) or a situation outside of Dimension Paintball LLC's control (a.k.a. theft of equipment, loss of power, etc...) forces games to end before the end of the scheduled appointment time, a Rain Check will be issued for Rental Equipment Only! (No paintballs will be included in this Rain Check) !  Any paintballs purchased which are not used, you are welcome to take home with you or bring back for your next visit.  Just make sure to ask us how to store them properly before you leave.​

NO SHOW POLICY:

  • Any Group or player/s who fail to show up for their booking time , show up at wrong booking time or show up to late to participate (30 minutes past booking/appointment time without contacting Dimension Paintball) are regarded as "No Shows".
  • "No Shows" will receive no refunds, rain checks, or returns of any kind.

ada policy:

  • Dimension Paintball can make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy games and activities as long as our Field Safety & Equipment Policy can be adhered to.   
  • Dimension Paintball requires a minimum of 17 days notice prior to the day of play, and the number of players with ADA requirements that will be participating in games/activities so that we can have adequate staffing to assist if necessary.  Contact us at 330-787-2544 for any further questions or information.
  • The ADA does not require us to take an action that would fundamentally alter the nature of our services or activities, impose an undue financial or administrative burden, or which poses a direct threat to the health or safety of the person or others. In addition, we are not required by the ADA to provide people with disabilities personal or individually prescribed devices such as wheelchairs, prescription eyeglasses, hearing aids, or provide services of a personal nature.  

right to refuse policy:

Dimension Paintball LLC reserves the right to refuse entry or use of the facility at any time

right to refuse policy:

Dimension Paintball LLC reserves the right to refuse entry, service or use of facility for the following:
  • Customers on premise outside of business hours
  • Rowdy or disruptive behavior
  • Lack of hygiene or cleanliness
  • Violating Field Safety & Equipment Rules
  • Violating Field Paint Policy
  • Refusing to follow referee or staff commands on or off the field
  • Threats to the health and safety of staff or customers
  • Throwing paintballs in safe areas
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